Support

Write to support@abruf.app. It helps to mention your versions of macOS and of Abruf, which is shown under Abruf ▸ About Abruf.

The trial and purchases

Starting the trial

The free trial is the first 14 days of Abruf Yearly, from the moment you start it. Each Apple Account gets it once, and it is the same trial on every Mac signed in to that account. Unless you cancel at least 24 hours before it ends, it carries on as Abruf Yearly at $39.99 a year.

Using a purchase on another Mac

Open Abruf ▸ Settings and choose Restore Purchases, signed in to the App Store with the Apple Account you bought with.

Canceling the trial or Abruf Yearly

The App Store cancels it. Open your subscriptions in the App Store, or choose Manage Subscription… in Abruf’s Settings to go there. Cancel at least a day before the trial ends or the subscription renews to avoid the next charge. You keep access until then.

Refunds

Apple takes the payment, so Apple decides refunds. Ask at reportaproblem.apple.com.

Without a trial or purchase

Your workspaces, requests and saved responses stay available, and you can still browse, edit, import and export. Sending requests, connecting to MQTT brokers, running flows and AI features need Abruf Yearly or Abruf Lifetime.

Your data

Where workspaces live

A workspace is a folder ending in .abruf. New ones go to the Abruf folder in iCloud Drive, or to your Mac if you prefer. The choice is in Settings ▸ General. Open one from anywhere by double-clicking it in the Finder.

Moving to another Mac

Workspaces in iCloud Drive appear on any Mac signed in to the same Apple Account. Secrets are kept in your Keychain and follow you when iCloud Keychain is on. Without it, enter them once more on the new Mac.

MQTT

A broker won’t connect

Abruf connects with MQTT 3.1.1. The broker address starts with mqtt:// for plain TCP (usually port 1883), mqtts:// for TLS (usually 8883), or ws:// or wss:// for WebSocket. A broker that asks for a client certificate takes the one you choose in Settings ▸ Network, once its host is added there. MQTT 5 is not supported.

Watch notifications don’t arrive

Allow notifications for Abruf in System Settings ▸ Notifications. Watches notify while their connection is open.

On-device AI

The AI features appear on Macs that support Apple Intelligence and work once it is turned on in System Settings. Until then they say how to turn it on. On other Macs Abruf leaves them out and everything else works the same.

More

Every shortcut is listed in the app under Help ▸ Keyboard Shortcuts…, and what Abruf does with your data is in the privacy policy.